Building evaluating method for development services

This work corresponds to the everyday problem of how to evaluate comprehensively and reliably a wide range of development services, activities and achievements. At the beginning of thesis is written about the background and the criteria for the work necessary and the factors of the work. The first part of this thesis also shows the work during the processing of the evaluation, measurement and verification aspects of the results with the work of the qualitative content of the fundamentally important. After work and its impact on the content of the themes is written about the implementation and execution of progress. Because the work is project in nature, it is first described in the project’s progress, after which the content and implementation of its activities are described superficially.

By thesis built a comprehensive method of an internal and external evaluation is structured around three main problems. The first part deals with how assess a person’s development. The basic idea is to define, in conformity with the initial situation of the person or group to assess the knowledge, as well as being produced by the change from the possible effects of the evolution of the market, close to the quality and nature of the relation. The second part focuses on two problems. The first problem is how to assess service buyer’s own ability to define correct requirements and the nature of the assistance that is needed. The second issue deals with the question how to assess the suitability of the service compared to the needs. The third part of the service provider is being assessed on the basis of the professional features and abilities to carry on given operation in accordance with the expectations.

Achievement of this thesis, the evaluation method, is classified into three parts, one for each component multiplied by the policies and the style of content. There is written about the intended purposes and use of these parts. Writings show how the parts function as well as components of self-evaluation as together with the larger overall assessment. In the end of the thesis is described how this work and developed evaluation method can be applied and used in the future.