Transparency makes an appearance in many contexts, usually equated with sustainability. The obstacles of transparent information flow are, for example, corporate secrets and poor confidence in other members of the supply chain. Technology companies are becoming even more relevant as new innovations are needed to enable sustainable development. In complex and long supply chains, the importance of smooth information flow is further emphasized.

This bachelor’s thesis focuses on information flow in technology companies. The target companies in this thesis are ABB and KONE. The aim of this research is to figure out how transparency is visible in the operations of the companies and by what means the smooth flow of information is ensured. This research has been done using qualitative research methods. The data is collected from the websites of the target companies. Public annual and sustainability reports and websites are used as a base for the empirical part of this thesis. The results of the research show that the operations of the target companies are mainly transparent, and they are striving for transparent information flow.