Increasing customer collaboration through co-creation
Finna-arvio
Increasing customer collaboration through co-creation
Collaboration with customers and users is essential in order to develop services or products that answer their needs. Introducing co-creation workshops to the beginning phases of product development can help to build long-lasting benefits in customer relations and understanding, as well as spark wider change efforts internally.
Tallennettuna:
Kieli |
englanti |
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Sarja | Design+ Organizational renewal and innovation through design |
Aiheet | |
ISBN |
978-952-60-3782-0 978-952-60-3783-7 |