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Forwarder independent tracking systems : problem description and solution design proposal

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Forwarder independent tracking systems : problem description and solution design proposal

isbn9512277654.pdf (Aalto-yliopisto - Aaltodoc)
article1.pdf (Aalto-yliopisto - Aaltodoc)
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article6.pdf (Aalto-yliopisto - Aaltodoc)

This thesis provides a concise review of previous literature discussing tracking and expands on it based on empirical observations and proposed solution design. The aim of the thesis is to describe why tracking has become an increasingly important area in logistics management, identify the key problems with current designs of tracking systems, and develop and test a solution proposal that addresses the identified problems.

Current tracking systems are difficult to set up in short-term multi-company networks. This is a problem for example in project-oriented industries and when utilising spot markets for logistics services.

The proposed Forwarder Independent Tracking (FIT) solution concept was developed and tested in four case studies, two of which included a pilot implementation. The main data collection methods of the case studies have been active involvement in the planning and the carrying out of the pilot implementations, acting as a helpdesk in the pilots, observation, constant contact with key personnel of the case companies, and semi structured interviews.

The studies show that FIT can be used to produce and disseminate reliable tracking and inventory transparency data in short-term multi-company distribution networks. Tracking systems built according to the FIT solution concept offer a possibility to gather tracking information from logistics service providers without a priori integration. The FIT solution concept also provides logistics companies currently without tracking systems (e.g. small, local companies) a possibility to offer tracking information to their customers. The thesis concludes that owing to these properties, the proposed FIT solution concept can have a high significance also in stable distribution networks.

The thesis also examines when Radio Frequency Identification (RFID) technology offers the most benefits in tracking, and concludes that the benefits are linked to the efficiency and security of physical identification, and that RFID is not needed for implementing the FIT concept.

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