Assessing service quality : satisfying the expectations of library customers
Finna rating
Assessing service quality : satisfying the expectations of library customers
Saved in:
| Physical Description |
206 sivua : kuvitettu ; 28 cm |
|---|---|
| Language |
English |
| Language of Original Work |
English |
| Publisher |
Chicago :
American Library Association,
2010.
|
| Classification | |
| Subjects | |
| Additional Information | Peter Hernon + Ellen Altman |
| ISBN |
9780838910214 nidottu 0838910211 |