Customer service: utility style : proven strategies for improving customer service and reducing customer care costs
Finna-recension
Customer service: utility style : proven strategies for improving customer service and reducing customer care costs
Sparad:
| Fysisk beskrivning |
xvi, 325 sivua |
|---|---|
| Språk |
engelska |
| Originalverkets språk |
engelska |
| Utgivare |
Tulsa, Okla :
PennWell Corporation,
2006.
|
| Klassifikation | |
| Ämnen | |
| Mer information | Penni McLean-Conner |
| ISBN |
1-59370-053-9 hardcover |
| Okontrollerad titel |
Proven strategies for improving customer service and reducing customer care costs |