Customer service: utility style : proven strategies for improving customer service and reducing customer care costs
Finna-arvio
Customer service: utility style : proven strategies for improving customer service and reducing customer care costs
Tallennettuna:
| Ulkoasu |
xvi, 325 sivua |
|---|---|
| Kieli |
englanti |
| Alkuteoksen kieli |
englanti |
| Julkaisija |
Tulsa, Okla :
PennWell Corporation,
2006.
|
| Luokitus | |
| Aiheet | |
| Lisätiedot | Penni McLean-Conner |
| ISBN |
1-59370-053-9 hardcover |
| Kontrolloimaton nimeke |
Proven strategies for improving customer service and reducing customer care costs |