Tietueen sitaatit
APA-viiteWilson, A. M. k., Bitner, M. J., Gremler, D. D., & Zeithaml, V. A. (2016). Services marketing: Integrating customer focus across the firm (Third European edition.). McGraw-Hill Education.
Chicago-tyylinen lähdeviittausWilson, Alan M. kirjoittaja, Mary Jo Bitner, Dwayne D. Gremler, ja Valarie A. Zeithaml. Services Marketing: Integrating Customer Focus Across the Firm. Third European edition. London: McGraw-Hill Education, 2016.
MLA-viiteWilson, Alan M. kirjoittaja, et al. Services Marketing: Integrating Customer Focus Across the Firm. Third European edition. McGraw-Hill Education, 2016.
Harvard-tyylinen lähdeviittausWilson, A. M. k., Bitner, M. J., Gremler, D. D. & Zeithaml, V. A. 2016. Services marketing: Integrating customer focus across the firm. Third European edition. London: McGraw-Hill Education.