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APA Citation

Isoniemi, K., & Snellman, K. (2000). What is a virtual service? - Broadening the perspective on technology-based services. Svenska handelshögskolan.

Chicago Style Citation

Isoniemi, Kristina, and Kaisa Snellman. What Is a Virtual Service? - Broadening the Perspective on Technology-based Services. Helsingfors: Svenska handelshögskolan, 2000.

MLA Citation

Isoniemi, Kristina, and Kaisa Snellman. What Is a Virtual Service? - Broadening the Perspective on Technology-based Services. Svenska handelshögskolan, 2000.

Harvard Style Citation

Isoniemi, K. & Snellman, K. 2000. What is a virtual service? - Broadening the perspective on technology-based services. Helsingfors: Svenska handelshögskolan.

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