Customer care excellence : how to create an effective customer focus
Finna-recension
Customer care excellence : how to create an effective customer focus
Sparad:
| Fysisk beskrivning |
vi, 280 s. : kuvitettu ; 24 cm |
|---|---|
| Språk |
engelska |
| Originalverkets språk |
engelska |
| Beskrivning |
Ensimmäinen painos v. 1992 nimellä Customer care. First publ. in 1992 as Customer care. |
| Utgivare |
London : Philadelphia,
Kogan Page,
2008.
|
| Klassifikation | |
| Ämnen | |
| Mer information | Sarah Cook |
| Bibliografi |
Includes bibliographical references (p. [270-272]) and index. |
| ISBN |
0-7494-5066-5 978-0-7494-5066-3 |
| Okontrollerad titel |
How to create an effective customer focus Customer care |