Sisällysluettelo:
“…Gordon and Lee Vucovich -- More libraries, more opportunities for customer service training / Lois Albertson and Jeannette Smithee -- Designing the customer-centric library culture : MPL's customer service revolution as a case study in design thinking / Andrea Cecchetto -- Library reality TV : using improv techniques to transform your approach to customer service / Jennifer Laredo, Melissa Maglio, and Heidi Murphy -- Providing stellar interlibrary loan service to borrowing libraries and your own local patrons : it's all about sharing / Sue Kaler -- Providing remarkable customer service and resources across a health care system / Donna J. …”
Sisällysluettelo:
“…Ruoff -- The documentary of displaced persona : Michael Rubbo's Daisy, the story of a facelift / Joan Nicks -- Gender, power, and a cucumber : satirizing masculinity in This is spinal tap / Carl Plantinga -- Documentary film and the discourse of hysterical/historical narrative : Ross McElwee's Sherman's march / Lucy Fischer -- Subjectivity lost and found : Bill Viola's I do not know what it is I am like / Catherine Russell -- Mirrors without memories : truth, history, and The thin blue line / Linda Williams -- Documentaphobia and mixed modes : Michael Moore's Roger & me / Matthew Bernstein -- Silence and its opposite : expressions of race in Tongues untied / Sheila Petty -- Containing fire : performance in Paris is burning / Caryl Flinn -- Contested territory : Camille Billops and James Hatch's Finding Christa / Julia Lesage -- Spike Lee's 4 little girls : the politics of the documentary interview / Paula J. …”
Sisällysluettelo:
“…: a focus on the neurokinin and neurotensin systems / Lee A. Dawson, Paul W. Smith, and Jeannette M. Watson -- GABA and schizophrenia / John H. …”
Sisällysluettelo:
“…Olfaction: Explicit and Implicit Emotional Processing / Jeannette M. Haviland-Jones, Patricia J. Wilson, and Robin Freyberg -- 12. …”
Sisällysluettelo:
“…The Present Status and Future Trends / Johanna Rahner -- 'We Are Always Heading Towards Death' John Calvin on Death and Dying / Herman J. Selderhuis -- Second Thoughts about Conscience. Nature, the Law, and the Law of Nature in Calvin's Pentateuchal Exegesis / John L. …”
Sisällysluettelo:
“…Meacham ; Anvil chorus / Giuseppe Verdi ; Annie Laurie / William Douglas & Lady John Scott ; Aura Lee / W. W. Fosdick & George R. Poulton ; Ave Maria / J. S. Bach/Charles Gounod ; Ave Maria / F. …”