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Search result 1
Contemporary selling building relationships, creating value
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eBook
Johnston, Mark W.
Johnston, Mark W.
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Marshall, Greg W.
Marshall, Greg W.
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ProQuest (Firm)
ProQuest (Firm)
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2013
Subjects:
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Customer relations
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Arcada University of Applied Sciences - Arken
JAMK University of Applied Sciences
Kajaani University of Applied Sciences
Satakunta University of Applied Sciences
Savonia University of Applied Sciences
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Search result 2
Improving order fulfillment in an SME e-commerce company
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Bachelor's (UAS)
Rippinen, Jukka
Rippinen, Jukka
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2013
Subjects:
“…
Customer relations
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3UAS-libraries
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Available Online:
urn.fi/URN:NBN:fi:amk-201305148324
urn.fi/URN:NBN:fi:amk-201305148324
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Search result 3
What determines customers’ engagement in the digital service process?
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Article
Saunila, Minna
Saunila, Minna
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Ukko, Juhani
Ukko, Juhani
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Rantala, Tero
Rantala, Tero
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Lappeenrannan teknillinen yliopisto
Lappeenrannan teknillinen yliopisto
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Lappeenranta University of Technology
Lappeenranta University of Technology
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School of Engineering Science
School of Engineering Science
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2018
Subjects:
“…
Customer relations
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LUT Academic Library - LUTPub Publication Repository
Available Online:
lutpub.lut.fi/handle/10024/158666
www.urn.fi/URN:NBN:fi-fe2018101938507
https://doi.org/10.1108/...01-2018-0006
(LUT Academic Library - LUTPub Publication Repository)
https://lutpub.lut.fi/bitstrea...st_print.pdf
(LUT Academic Library - LUTPub Publication Repository)
https://lutpub.lut.fi/bitstrea...rint.pdf.txt
(LUT Academic Library - LUTPub Publication Repository)
https://www.emeraldinsight.com/doi/pdfp...01-2018-0006
(LUT Academic Library - LUTPub Publication Repository)
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Search result 4
Building great customer experiences
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eBook
Shaw, Colin
Shaw, Colin
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Ivens, John
Ivens, John
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2005
Subjects:
“…
Customer relations
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HAMK University of Applied Sciences
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https://login.ezproxy.hamk.fi/login?url=https://ebookcentral.proquest.com/lib/hamk...docID=285569
https://login.ezproxy.hamk.fi/login?url=https://ebookcentral.proquest.com/lib/hamk...docID=285569
(HAMK University of Applied Sciences)
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Search result 5
Valmistajien laadunvalvonta osana toimittajasuhteiden hallintaa
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Quality management as part of supplier relationship management
Bachelor's
Bruce, Janne
Bruce, Janne
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Lappeenrannan teknillinen yliopisto, School of Business and Management, Kauppatieteet / Lappeenranta University of Technology, School of Business and Management, Business Administration
Lappeenrannan teknillinen yliopisto, School of Business and Management, Kauppatieteet / Lappeenranta University of Technology, School of Business and Management, Business Administration
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2017
Subjects:
“…
customer relations
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LUT Academic Library - LUTPub Publication Repository
Available Online:
lutpub.lut.fi/handle/10024/149239
www.urn.fi/URN:NBN:fi-fe201801232206
https://lutpub.lut.fi/bitstrea...uceJanne.pdf
(LUT Academic Library - LUTPub Publication Repository)
https://lutpub.lut.fi/bitstrea...anne.pdf.txt
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Search result 6
Visual customer segmentation and behavior analysis : a SOM-based approach
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Doctoral dissertation
Yao, Zhiyuan
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1984-
Yao, Zhiyuan
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2013
Liiketalous
(udkf 658)
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“…
Customer relations
. Management…”
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National Library
National Repository Library
Oulun yliopisto
Tritonia - Tria
Turun yliopisto
University of Eastern Finland
University of Jyväskylä - Jykdok
Åbo Akademi University Library
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https://urn.fi/URN:ISBN...52-12-2950-3
(Turun yliopisto)
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Search result 7
Service experience in customers’ everyday contexts : an investigation of customers’ experiences from using smartphone apps
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Doctoral dissertation
Dube, Apramey
,
författare
Dube, Apramey
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2020
Subjects:
“…
Customer relations
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Hanken School of Economics - Hanna
LUT Academic Library
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https://helda.helsinki.fi/dhanken/...10227/310928
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Search result 8
Service experience in customers’ everyday contexts : an investigation of customers’ experiences from using smartphone apps
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Doctoral dissertation
Dube, Apramey
,
författare
Dube, Apramey
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2020
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“…
Customer relations
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Hanken School of Economics - Hanna
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Search result 9
Att ordna en företagstillställning : Praktikfall: Nomart Oy:s ost- och vinkväll
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Bachelor's (UAS)
Stenberg, Nanna
Stenberg, Nanna
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Arcada - Nylands svenska yrkeshögskola
Arcada - Nylands svenska yrkeshögskola
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2010
Subjects:
“…
customer relations
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Arcada University of Applied Sciences - Theseus
Available Online:
www.theseus.fi/handle/10024/6919
www.urn.fi/URN:NBN:fi:amk-201001201396
www.theseus.fi/bitstrea...rg_Nanna.pdf
(Arcada University of Applied Sciences - Theseus)
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Search result 10
The Sage handbook of service-dominant logic
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eBook
Lusch, Robert F.
,
toimittaja
Lusch, Robert F.
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Vargo, Stephen L.
,
toimittaja
Vargo, Stephen L.
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2019
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“…
Customer relations
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University of Jyväskylä - Jykdok
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Search result 11
Role of relevance in acceptance of mobile advertising : a consumer approach
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Pro gradu
Pojon-Mannari, Ceylan
Pojon-Mannari, Ceylan
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2011
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“…
Customer relations
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Hanken School of Economics - Hanna
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Search result 12
Implementation of a Customer Relationship Management System: A Case Study
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Bachelor's (UAS)
Ventoniemi, Ville
Ventoniemi, Ville
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Metropolia Ammattikorkeakoulu
Metropolia Ammattikorkeakoulu
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2018
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“…
customer relations
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Helsinki Metropolia University of Applied Sciences - Theseus
Available Online:
www.theseus.fi/handle/10024/149250
www.urn.fi/URN:NBN:fi:amk-2018052910927
www.theseus.fi/bitstrea...toniemi1.pdf
(Helsinki Metropolia University of Applied Sciences - Theseus)
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Search result 13
Customer participation in service recovery
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Pro gradu
Jåfs, Katarina
,
författare
Jåfs, Katarina
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2016
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“…
Customer relations
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Hanken School of Economics - Hanna
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Search result 14
Supplier-perceived customer value in business-to-business security service
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Doctoral dissertation
Murtonen, Mervi
,
1972-
Murtonen, Mervi
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2013
Subjects:
“…
Customer relations
Management…”
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3UAS-libraries
LUT Academic Library
National Library
National Repository Library
Tampere University
Tampere University - Trepo
Turun yliopisto
University of Eastern Finland
University of Jyväskylä - Jykdok
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Linkki verkkoaineistoon
Linkki verkkoaineistoon
https://trepo.tuni.fi/bitstrea...murtonen.pdf
(Tampere University - Trepo)
https://urn.fi/URN:ISBN...51-38-8016-3
(Turun yliopisto)
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Search result 15
Customer expertise : a challenge in managing customer relationships in professional business-to-business services
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Book
Ojasalo, Jukka
Ojasalo, Jukka
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2000
Subjects:
“…
customer relations
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Hanken School of Economics - Hanna
National Library
Oulun yliopisto
Turun yliopisto
University of Jyväskylä - Jykdok
Åbo Akademi University Library
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www.shh.fi/services...lo-wp439.htm
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Search result 16
Feasibility study of reliability centered maintenance process : applying RCM II approach to customer feedback in SW development environment
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Bachelor's (UAS)
Peltokorpi, Mika
Peltokorpi, Mika
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Tampereen ammattikorkeakoulu
Tampereen ammattikorkeakoulu
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2009
Subjects:
“…
customer relations
…”
Tampere University of Applied Sciences - Theseus
Available Online:
www.theseus.fi/handle/10024/8654
www.urn.fi/URN:NBN:fi:amk-201003063434
www.theseus.fi/bitstrea...rpi.Mika.pdf
(Tampere University of Applied Sciences - Theseus)
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Search result 17
DRV Service GmbH, A product survey to improve the customer relationship with the members of DRV
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Bachelor's (UAS)
Freytag, Oliver
Freytag, Oliver
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Kajaanin ammattikorkeakoulu
Kajaanin ammattikorkeakoulu
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2011
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“…
customer relations
…”
KUAS - Theseus
Available Online:
www.theseus.fi/handle/10024/38189
www.urn.fi/URN:NBN:fi:amk-2011121318248
www.theseus.fi/bitstrea...1/thesis.pdf
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Search result 18
A comprehensive framework for the adoption of techno-relationship innovations : empirical evidence from eCRM in manufacturing SMEs
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Doctoral dissertation
Sophonthummapharn, Kittipong
Sophonthummapharn, Kittipong
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Umeå universitet. Handelshögskolan
,
utgivare
Umeå universitet. Handelshögskolan
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2008
Subjects:
“…
Customer relations
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Åbo Akademi University Library
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urn.kb.se/resolve?...mu:diva-1800
urn.kb.se/resolve?...mu:diva-1800
(Åbo Akademi University Library)
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Search result 19
Visual customer segmentation and behavior analysis : a SOM-based approach
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Doctoral dissertation
Yao, Zhiyuan
,
1984-
Yao, Zhiyuan
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2013
Subjects:
“…
Customer relations
Management…”
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Turun yliopisto
University of Eastern Finland
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urn.fi/URN:ISBN:978-952-12-2950-3
(University of Eastern Finland)
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Search result 20
Development of Customer Satisfaction Models for Electronics Engineering Company
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Asiakastyytyväisyysmallien kehittäminen sähköalan yritykseen
Master's
Puttonen, Juho Matti Oskari
Puttonen, Juho Matti Oskari
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Lappeenrannan teknillinen yliopisto, Tuotantotalouden osasto Kansainvälisten toimintojen laitos
Lappeenrannan teknillinen yliopisto, Tuotantotalouden osasto Kansainvälisten toimintojen laitos
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Lappeenranta University of Technology, Industrial Engineering and Management International Operations
Lappeenranta University of Technology, Industrial Engineering and Management International Operations
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2002
Subjects:
“…
customer relations
…”
LUT Academic Library - LUTPub Publication Repository
Available Online:
lutpub.lut.fi/handle/10024/35007
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