Customer care excellence : how to create an effective customer focus
Finna-arvio
Customer care excellence : how to create an effective customer focus
Tallennettuna:
Ulkoasu |
vi, 280 p. : ill. ; 24 cm |
---|---|
Kieli |
englanti |
Julkaisija |
London ; Philadelphia :
Kogan Page,
2008.
|
Luokitus | |
Dewey-luokitus |
658.8/12 |
Aiheet | |
Lisätiedot | Sarah Cook |
Bibliografia |
Includes bibliographical references (p. [270-272]) and index. |
ISBN |
9780749450663 0749450665 |