Tietueen sitaatit
APA-viiteWilson, A. M., Zeithaml, V. A., Bitner, M. J., & Gremler, D. D. (2016). Services marketing: Integrating customer focus across the firm (Third European edition.). McGraw-Hill Education.
Chicago-tyylinen lähdeviittausWilson, Alan M., Valarie A. Zeithaml, Mary Jo Bitner, ja Dwayne D. Gremler. Services Marketing: Integrating Customer Focus Across the Firm. Third European edition. London: McGraw-Hill Education, 2016.
MLA-viiteWilson, Alan M., et al. Services Marketing: Integrating Customer Focus Across the Firm. Third European edition. McGraw-Hill Education, 2016.
Harvard-tyylinen lähdeviittausWilson, A. M., Zeithaml, V. A., Bitner, M. J. & Gremler, D. D. 2016. Services marketing: Integrating customer focus across the firm. Third European edition. London: McGraw-Hill Education.